Frequently Asked Questions

Discount codes can be applied once you have progressed to the 'Chekout' stage. Once in the checkout please click the box at the top that says 'Show Order Summary' and then you will be able to enter your discount code in the box provided. Alternatively once you progress to the 'Payment' stage of the checkout you will find a box to enter your discount code.

You should receive your order confirmation via email within 30 minutes of placing your order. If for some reason you do not receive your order confirmation then please contact us and we will look into the problem for you. Always be sure to add us to your safe sender list and check your spam folder for any emails that may have been directed there.

Most of our orders are shipped by Evri 2-3 days tracked shipping. We will endeavour to ship all orders on the same day and if not then it will definitely be shipped the next working day. Once your order is shipped you can track the order via the Evri website.

We have 3 main delivery options available for you use and these are as follows:

- Evri 2-3 Day Delivery

- Evri 1-2 Day Delivery

- DPD UK Next Day Delivery

The cost of these delivery methods will be calculated at the checkout and you can change your selection and ensure you are happy before you purchase.

Yes! We offer free standard delivery on all orders of £25 and over! Simply add enough to your basket and then select the free shipping option at checkout. This delivery method is Evri 2 -3 days delivery. You can still select a faster shipping option if you wish however, this will incur the normal delivery fee.

All orders placed should be provided with a tracking number which will be sent to you by email when the order is dispatched. If you have not received this tracking number or you cannot find it then please just Contact Us and we can re-send your tracking number or trace the parcel for you in the event something has gone wrong with the delivery.

Yes! No matter where you are you can buy our great products. Simply enter your shipping address at checkout and the shipping will be calculated for you.

Yes. British Government value-added tax (20%) is included in every purchase. This is incorporated into the sales price so the price you see is the price you pay.

All purchases made on www.ITRGolf.co.uk will show as 'SP ITRGOLF' on your bank statements.

We are planning on stocking female and junior golf products and clothing in due course. At this stage, we are still researching the best products to offer to more than just male golfers. Please subscribe to be the first to know!

All orders placed through our site must pass a vigorous quality and assurance check prior to being posted. We pride ourselves on ensuring you will receive your order in pristine condition. Should your order be damaged when received, please Contact Us so that we can arrange a replacement or refund for you.

We understand that things can go wrong and that sometimes for some reason you may want to return an item. Please Contact Us as soon as possible so that we can seek to resolve the issue for you or start a return and refund your money. Please note that if an item it being returned then it will need to be unused beyond test fitting and be in it's original packaging with labels included and still attached to the product.

Refunds are issued back to the original payment method and we aim to complete all refunds within 14 days of the item being returned to us. If you have received a refund notification from us then we have requested the payment provider to return your funds and any delay from that point onwards will be with the payment provider and not from In The Red Golf.

Not at all! You are free to browse our website and place orders without creating an account however, creating an account does allow you to manage and track your orders as well as save payment methods and delivery addresses for faster checkout next time. Account holders will also be the first to hear about sales and offers available on future orders.

Creating an account has many benefits, you can see and manage orders you have placed, save payment and delivery details and edit these too. It will also allow you to receive early discounts and offers that we issue to account holders.

Oops! We all get a bit forgetful every now and then but it is no problem at all. You can easily Reset Your Password Here.

Every single payment transaction which takes place on ITRGolf.co.uk is fully secured and encrypted. Please take a look at the Terms Of Service for more information.

All the personal information we collect is fully secure and kept on a secure database. The only information we collate is your name, shipping address and email address in order to send digital communications with updates on your order and make sure your order is posted to the correct address. All the data we receive and collect is in compliance with the General Data Protection Regulation under the Data Protection Act of 2018.

In The Red Golf was founded and established in 2023 by two fellow golfers with a passion for high-quality golfing products and clothing at affordable prices. We aim to provide all our customers with tour quality products that focus on style, comfort and performance at affordable prices.

ITR is a three-letter abbreviation for our company name In The Red Golf.

If you are new to the game of golf and golf terminology; In The Red means for a player to be under the par of the course they are playing. With this in mind, the creation of our company name was focused on players being In The Red on the course and not In The Red in your personal finances. As a result, we aim to bring the best quality products at affordable prices so you can focus on breaking par and not the bank.

In The Red Golf is a limited company that specialises in the online retail of golf clothing and products. ITR currently trades under 'In The Red Golf Limited'. Please visit our terms of service for more information on our registered offices and contact information.

After painstaking research and hours dedicated to procuring and testing various types of golf clothing and products, ITR currently sources its handmade sustainable products from all the over world.

At this time we are on the following social media platforms: Instagram, Facebook and TikTok. Please scroll to the bottom of the page to access our social media accounts via the icons. Follow us to keep up to date with products and exclusive offers. Please feel free to tag us! We love seeing our products in action on and off the course.

In The Red Golf is currently based in the South East of England on the sunny coast of West Sussex.

If you are a Golf Club, Golf Professional or Sales Merchant and wish to stock In The Red Golf products, please feel free to Contact Us to discuss stocking ITR Golf within your shop or sales outlet.

If you are a Touring Golf Professional, play golf at a high amateur level, or are a weekend warrior we are always looking to expand Team ITR. Being a part of Team ITR you will receive discounted rates, limited products and specialist deals to all of our ambassadors. Please contact us to find out more information.

Unfortunately, we do not offer personalisation on our products at this time. However, if you are a sports organisation, cooperate entity, School, College or University we can discuss the placing of your logo on our products. Please contact us to find out more information.